Terms and conditions

Data we collect:

We collect the following personal information when you use our cleaning services for professionals and individuals:

• Name, surname and contact details (address, phone, email)
• Address of the location to be cleaned and access details
• Billing and payment information
• Service preferences and special instructions
• History of services performed

Use of your data:

Your personal data is used exclusively to:

• Plan and execute the requested cleaning services
• Prepare quotes and invoices
• Communicate with you regarding our services
• Improve the quality of our services
• Comply with our legal and accounting obligations

The processing of your personal data is based on:

• Contract performance: to provide the agreed cleaning services
• Legitimate interest: to manage our business relationship and improve our services
• Consent: for sending marketing communications (with possibility of withdrawal)
• Legal obligations: for maintaining our accounting records and regulatory compliance

Limited sharing:

We only share your data with:

• Our employees and subcontractors directly involved in service delivery
• Our service providers (accounting, insurance, banking services)
• Competent authorities if required by law

No data sales:

We do not sell, rent or transfer your personal data to third parties for commercial purposes.

We retain your personal

• Contractual data: during our business relationship plus 5 years for accounting obligations
• Billing data: 5 years in accordance with Danish legislation
• Marketing data: until your unsubscribe request or 3 years of inactivity

In accordance with GDPR, you have the following rights:

• Right of access: obtain a copy of your personal data
• Right of rectification: correct inaccurate or incomplete data
• Right of erasure: request deletion of your data under certain conditions
• Right to restriction: restrict the processing of your data
• Right to portability: receive your data in a structured format
• Right to object: object to processing for reasons relating to your particular situation

Protection measures:
We implement appropriate technical and organizational measures to protect your

• Restricted access to personal data
• Encryption of sensitive data
• Regular staff training
• Secure backup procedures

Our website uses essential cookies for its operation. We inform you of their use and you can manage your preferences through your browser settings.

Data Controller:


French Touch

Store Kongensgade 110A, st

Copenhagen, Denmark

Email: kontakt@frenchtouch.dk

Phone: +45 27 51 32 73

Exercising your rights:
To exercise your rights or for any questions regarding this policy, contact us at the above coordinates.

Complaints:
You have the right to file a complaint with the Danish Data Protection Authority (Datatilsynet) if you believe that the processing of your data does not comply with regulations.

This privacy policy may be updated periodically. The version in force is the one published on our website with the date of last modification.
Last updated: June 23, 2025
This privacy policy is written in compliance with the General Data Protection Regulation (GDPR) and applicable Danish legislation..